INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are Panther receivers compatible with 4K/UHD TVs?

 

Yes! We offer 4K/UHD-compatible receivers for ultra-high-definition viewing. Check product descriptions for specific compatibility details.

Do I need a satellite dish or cable subscription to use these receivers?

Panther receivers work with free-to-air (FTA) signals, and some services require subscription (e.g., DStv, Dish TV). Check the product details or contact us for guidance.

How can I return an item?

      Non-Returnable Items

  • Opened software or activated receivers (for security reasons).
  • Opened Packing.
How long does shipping take?

Delivery times vary by location. Most orders ship within 1–3 business days and arrive in 3–7 days (domestic) or 7–14 days (international).

 

Where can I ship my order?

You can ship online from our store https://unlimitedskysol.com

Are there offer for free shipping?

Yes! We provide free standard shipping on orders over 1k$. Expedited shipping is available for an extra fee.

How do I set up my TV receiver?

Each receiver includes a step-by-step manual. You can also find setup tutorials on our YouTube channels

https://youtube.com/@unlimitedskysolutions?si=kLeEHRu8yYztPj3W

Telegram channel : https://t.me/+7acucf04XeA4OTZk

Or contact our support team (customer.support@unlimitedskysol.com)

Why is my receiver not picking up signals?

This could be due to:

  • Incorrect dish alignment.
  • Loose cables.
  • Outdated firmware.

Check our troubleshooting guide or reach out to our support team.

Can I update the receiver’s software/firmware?

Yes! Most models support online updates. Go to Settings > Software Update or download updates from our website.

What is your Warranty policy?

We offer a 1 year Warranty.

How do I claim warranty service?

Email us at customer.support@unlimitedskysol.com with your order number, receipt, and issue description. We’ll guide you through the process.

Do you sell accessories (e.g., remotes, cables)?

Yes! Browse our Accessories section for HDMI cables, LNBs, remotes, and more.

Can Panther receiver record TV shows?

Panther has DVR functionality (check for USB/PVR support). External hard drives may be required.

Do you ship internationally?

Yes, but shipping fees and delivery times vary. Contact us for specifics.

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